Choosing shutters is a bigger decision than it might seem. They are made to measure, fitted to your exact windows, and designed to last for many years. Get it right and you have a beautiful, long-lasting addition to your home. Get it wrong and you could end up with a poor fit, cheap materials, and no one to call if something goes wrong.
So before you commit to any shutter company in Kent, here is what to check.
Key Questions to Ask
Do they offer a free home survey? Any reliable local shutter installer should visit your home before giving a price. Made to measure shutters need accurate measurements. If a company quotes without seeing your windows, that is a warning sign. You can book a free survey with The VIP Shutter Co at a time that suits you.
Are the shutters truly made to measure? Some companies sell standard-size shutters that are adjusted to fit, rather than building each one to your exact window dimensions. This can leave gaps, cause uneven light control, and result in a finish that does not look quite right. Always ask whether shutters are manufactured from scratch based on your measurements.
What materials do they use? The right material depends on your room. A good installer will explain the options clearly.
| Material | Best For | Key Benefit |
|---|---|---|
| Hardwood | Living rooms, bedrooms | Premium look and feel |
| MDF / Painted wood | Consistent painted finishes | Cost-effective and durable |
| PVC / Vinyl | Bathrooms, kitchens | Moisture-resistant |
| Aluminium | Larger windows, bi-folds | Slim frames, very strong |
How much experience do they have? A company with a carpentry or installation background will handle your windows with far more confidence. Learn more about the team at about The VIP Shutter Co, with over 25 years of carpentry experience and 20 years in the shutters and blinds industry.
What aftercare or guarantee do they offer? Ask what happens if something goes wrong after fitting. A trustworthy company will offer a written guarantee. Citizens Advice recommends getting this in writing before any home improvement work starts. Read their full advice on what to check before getting home improvement work done.
Red Flags to Watch Out For
- No home visit before quoting. If a company will not come out to see your windows first, that is a concern.
- Pressure to decide on the spot. A trustworthy installer gives you time to think it over.
- No reviews, photos, or references. Check Google reviews and ask to see examples of past work.
- Vague pricing with no breakdown. A proper quote should clearly show what is and is not included.
- No clear aftercare or guarantee. Know what support you will receive after the shutters are fitted.
Why Choose a Local Kent Company?
A local installer knows the area, understands the types of homes they are working in, and has a genuine stake in their reputation within the community. That is very different from a national brand or online retailer that may not be around if you need support later.
The VIP Shutter Co has been supplying and fitting shutters across Kent from their base in Rochester for many years. As a family-run business, every installation matters. There are no pushy salespeople, just honest advice and quality workmanship from a team that knows what they are doing.
Ready to Get Started?
Book a free survey and get a no-obligation quote based on your actual windows. There is no pressure to commit on the day, and you will come away with a clear idea of your options and costs. You can also browse the portfolio to see the standard of work completed across Kent and the surrounding areas.
